Customer Name:

Shop Location:

RO #:

Please answer the following questions using a scale of 1 to 5,
with 1 being not satisfied, and 5 being completely satisfied.

How would you rate the shop's explanation of the repair to your vehicle?

Do you feel you were kept adequately informed during the repair?

Do you feel the shop expressed care and concern?

Were the repairs completed in a timely manner?

How would you rate the quality of the repair?

How likely is it that you would recommend Universal Auto Body to someone?

We would appreciate any comments or suggestions that you have.